Down but not out

It was a big radio day for Colin Jagoe. He was touring the province on CBC Radio talking about the challenges of teaching and parenting given the current reality for teachers and parents. He shared his public performance agenda with us on Facebook.

  • 6:10 Windsor
  • 6:50 Ontario Morning (serves Peterborough, Kingston, Muskoka)
  • 7:00 Kitchener
  • 7:40 Thunder Bay
  • 7:50 Sudbury

That’s a busy morning. I had thought that maybe he’d been interviewed once and it was just repeated but I was wrong. It was a fresh interview at each stop.

Yup. 5 different shows and call from different local hosts. 

I tuned in to the Windsor interview with Tony Doucette. I thought Colin did a good job and let him know it. As his provincial tour continued, others checked in with similar opinions. It sounds like he was a hit everywhere.

I missed all of the other shows because the dog and I were out pounding the pavement. But we were there in spirit.

Later in the morning, I went back to the CBC Windsor radio page looking to listen to Colin’s 10-15 minutes of fame again. Unfortunately, his interview wasn’t online.

But, I found something else!

The other big news yesterday other than Colin preparing for his speaking tour was a major outage of Cogeco internet service. Obviously when this happens it doesn’t discriminate who loses service.

In one case, a kindergarten teacher at St. Anthony’s school in Harrow lost her connection with her students. I couldn’t help but think that secondary school students would shout “Snow Day” and head out to meet friends. But, it was the second day of school for the kindergartners and they’re amongst the most engaged and excited students.

What to do?

Spoiler alert! It’s in the title of this segment and fleshed out in the descriptor.

At the time of this writing, the story is still up and alive on Tony’s page on the CBC Windsor site. Check it out at It might be the most inspirational 8 minutes and three seconds you could do for yourself today.

Did any reader fall into the same boat and lose internet access yesterday? How did you handle it?


8 thoughts on “Down but not out

    1. I enjoyed your story, Aviva. In Hamilton, you’d have far more Tim Horton’s to choose from! Glad you were able to solve your problem without going that route.


  1. Good morning, Doug!

    I don’t know if there was a Cogeco outage here yesterday or whether we’ve just been experiencing some peripheral fallout, but my Cogeco connection has been spotty for several days now. I’ve experienced a lot of buffering and pauses, and at time the service seems to take a LOOOONG time just to load a static page of text and images.

    Sometimes my Internet radio stream will just stop. Going back decades to music classes in high school, I’ve always hated it when the music stops right in the middle of the song. I put it down to the interaction that goes on in your head when you are singing/playing/listening to music — part of the groove is anticipating what’s coming, and it’s a let down when it doesn’t arrive.

    I normally monitor the access points via the AirPort Utility, and that can show if the network or the inbound internet connection has dropped. The other app/site I will turn to is our old’ buddy — that will quickly point out if there is some congestion somewhere.

    It’s always a pain to unplug at the modem and reset the connections, but sometimes that’s the only way to get things restored. Barring a wiring problem somewhere or an actual outage, resetting the modem is normally the necessary solution.

    In the event that the Internet goes down for an extended time, then the hotspot option on the phone is the solution. LTE is WAY faster than the Cogeco broadband, but too expensive to rely on completely. It’s been a couple years since I last worked on my report cards while tethered through my phone, but I did that several times over the last decade. Certainly a number of online meetings and webinars over the last year have continued via that option when the wired Internet has been down. CNN kept cutting out this morning via Cogeco so I did switch over to Bell LTE to see the stream from the US Capital as the final votes were tabulated.

    I don’t know if I ever shared with you that 20 years ago when I was on XplorNet I used stop by the local Denny’s to download the latest build of FileMaker — the installers at the came in at around 200 MB, and Denny’s was the only source of free broadband at the time. Depending on the signal from their WiFi, I could normally get the file during dinner. Failing that, I might have to sit for a few minutes in the car outside to complete the download before heading home.

    Just ran a Speedtest. Cogeco is currently giving about 1/3 of the target download speed at around 20 Mbps. Upload speed seems to be throttled/managed to match my package at 12 Mbps, so I guess there’s some inbound congestion out there. Bell LTE seems to be purring at 160Mbps/30Mbps down/up.

    Liked by 1 person

  2. Thanks Doug. It was quite a whirlwind. It was interesting to get a behind the scenes view of the morning radio. The segments were set up by a ‘roving reporter’ who found me via Twitter and asked if I’d be interested. Then he talked to me, and basically scripted the questions that would be asked. Then they put it out to all the stations, who then decide if they want to participate, then make a schedule. After that, I get called by a in-studio person a few minutes before air, and we go live (except for one which was recorded, and broadcast 10 mins later) The questions and script were basically the same from all hosts, with a few minor exceptions. Pretty fun experience that started with me complaining on Twitter about my crappy bandwidth and trying to teach and parent at the same time!


    1. I feel your pain. For years, I had the same provider and used to take computers into work just to do updates. I think they chose wisely when they elected to interview you. You came across calmly and professionally.


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