“Social media is a great starting point to listen to your customers. It provides hints on which topics you should cover with your insight community and which hunches you should validate with current customers.
But how can you keep track of all the different sources of social media inspiration—all the different conversations and updates that could drive or shape your research questions and insight agenda? If you’re trying to track both RSS feeds and tweets, you may find yourself jumping back and forth between dashboards in order to see the latest news and feedback”
The content of this blog is generated by whatever strikes my fancy at any given point. It might be computers, weather, political, or something else in nature. I experiment and comment a lot on things so don't take anything here too seriously; I might change my mind a day later but what you read is my thought and opinion at the time I wrote it!
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