This article from the Toronto Star on January 5 focused on the Toronto Public Library’s latest initiative which, this time, provides free wireless internet access to its visitors. It’s tough to be a library or a school. You’re very visible, very expensive, and your initiatives attract a great deal of attention. Of all things in society, these are two that are prime targets for criticism because everyone is an expert. After all, of all of the things in society, these are things that everyone has personally visited and everyone has experiences to share. As a result, these institutions are always reinventing themselves to stay current and address the needs of their clients.
Growing up, my brother and I had weekly visits to the Clinton Public Library to pick up a couple of books to read. It was very important to our parents that we did that and it was something that I always looked forward to. The fiction section of the library was always a fun area to visit.
As technology evolved, libraries were both quick and slow to respond. Some jumped in quickly with electronic cataloguing and search while some were incredibly hesitant to venture into this area. Eventually, the common sense and economics won out and you’ll see cataloguing features everywhere and students in schools learn how to search and find resources as well as how to check out and return their materials.
True librarians understand the need for resources and information at levels that far surpass the rest of us mere mortals. There isn’t a librarian worth his/her salt that can’t rhyme off the list of latest additions to their collections or know immediately which database that the Knowledge Ontario, Resource Ontario, or Our Ontario resources best hold the key nugget of information that you need. They know how to get the answer for everything!
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Libraries are also defined by the librarian. Walk into any library and you’ll know immediately the priorities and personal focus of the librarian in charge. There is no one size fits all solution and these centres are all the richer for it. A common thread, though, has recently been a bank of computers for patron use for researching and identifying resources. When first added, these machines moved libraries to the forefront. Imagine – high end computers with internet access! But, those days have come and gone and kudos for the Toronto Public Library for recognizing it.
For a number of reasons, the bank of computers just doesn’t cut it any more. There are never enough machines available to meet the demand during peak periods. I think, more importantly, though that computing needs have changed. With the drop in prices, having your own personal computing device(s) makes a significant impact upon how our computing habits and researching needs are shaped. Computer are more personal than ever. Those that know me know that I’ve been around so many of these things over the years and I get a kick from constantly learning. But, I feel uncomfortable with your computer. I don’t like your desktop settings; I hate that you have shortcuts and documents all over your desktop; I can’t understand how people can work with a start menu that’s not sorted alphabetically; you don’t have the tools that I do to handle my daily tasks; … I’m sure that you feel the same way about my computing devices.
By extending wireless in this manner, patrons can bring in their own device and get what they need on their terms. I really like the concept. I know that there are smaller locations that have offered the same opportunities but this is the first of this magnitude that I’m aware of.
I hope that the initiative is successful and that it spreads throughout the province. All libraries and schools need to sit up and pay attention to this initiative. If you are in one of these institutions, what are you doing to reinvent yourself? If you aren’t why don’t you drop in to a library or a school to see what they’re doing to stay in touch.